Public by Default
How Overcommunicating is the Secret to a Happier Life
The guy on stage
That's Bence
Software Platform Lead @ Kiwi.com
What is “public by default”?
tasks
feedback
status updates
ideas
anything
What stays private?
salaries, rants, security bugs
The next 20 minutes of your life
- 4 points from “13 Reasons to Be ‘Public by Default’”
- 4 concerns from around the ’hood
- ’ ”‘ “’ “‘ ” ‘ ”’“ ‘’ “” “ ’‘” ‘“” ’”‘’“ “ ” ‘’ ”’ “ ‘’“ ” ‘’‘ “”
Reason #1: Spend Less Time
Example
Amy wants to check her new metrics on Google Analytics
Uh-oh.
- each step adds to comms time
between 1 minute – 2 minutes
- each step adds to blocked time
between 5 minutes – a couple days
- chance of miscommunication reduced
between 1% – 10%
Let's Calculate the Savings
…I can't do it
but:
- less employee time idling
- less employee time coordinating
- projects are delivered earlier
Reason #5: Better Ideas
How could you predict who will have the best idea?
Where does everything go wrong?
Let's dig a bit deeper
Basically…
Stop trusting people to plan anything right
Decisions are like services: the more you have, the more stuff breaks
Also…
Stop trusting people to do anything consistently
…such as deciding what should be published
The People Value
The Business Value
Reason #8: Mental Models
Which one to choose?
Which one to choose?
Want your team to have a good passive understanding
Reason #13: Psychological Safety
rework.withgoogle.com
7.3 SPH
(sorries per hour)
Fear #1: Endless discussions
Your problem is actually weak leadership
Fear #2: Leaking secrets
Well, if Google can keep their code internally public…
Fear #3: Reading Slack too much
Creative output is limited per day
Better Slack than Facebook
Fear #4: Information overload
…
…
Fear #4: Information overload
Solve the problem instead of avoiding it
After all, we saved so much time!