Public by Default
How Overcommunicating is the Secret to a Happier Life

The guy on stage

That's Bence

Software Platform Lead @ Kiwi.com

What is “public by default”?

tasks

feedback

status updates

ideas

anything

What stays private?

salaries, rants, security bugs

The next 20 minutes of your life

  1. 4 points from “13 Reasons to Be ‘Public by Default’
  2. 4 concerns from around the ’hood
  3. ’ ”‘  “’ “‘  ” ‘ ”’“ ‘’ “”  “   ’‘” ‘“”  ’”‘’“   “ ”  ‘’ ”’ “ ‘’“ ”  ‘’‘ “”

The Business Value

Reason #1: Spend Less Time

Example

Amy wants to check her new metrics on Google Analytics

Uh-oh.

  • each step adds to comms time
    between 1 minute – 2 minutes
  • each step adds to blocked time
    between 5 minutes – a couple days
  • chance of miscommunication reduced
    between 1% – 10%

Let's Calculate the Savings

…I can't do it

but:

  • less employee time idling
  • less employee time coordinating
  • projects are delivered earlier

Reason #5: Better Ideas

How could you predict who will have the best idea?

Where does everything go wrong?

Let's dig a bit deeper

Basically…

Stop trusting people to plan anything right

Decisions are like services: the more you have, the more stuff breaks

Also…

Stop trusting people to do anything consistently

…such as deciding what should be published

The People Value


The Business Value

Reason #8: Mental Models

Which one to choose?

Which one to choose?

Want your team to have a good passive understanding

Reason #13: Psychological Safety

rework.withgoogle.com

7.3 SPH

(sorries per hour)

The Concerns

Fear

Fear #1: Endless discussions

Your problem is actually weak leadership

Fear #2: Leaking secrets

Well, if Google can keep their code internally public…

Fear #3: Reading Slack too much

Creative output is limited per day

Better Slack than Facebook

Fear #4: Information overload

Fear #4: Information overload

Solve the problem instead of avoiding it

After all, we saved so much time!

Summary

13 reasons to go public
go.kiwi.com/public-by-default

get over those fears

invest in fixing overload